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Find orders and outstanding invoices

Your event overview connects practical preparation to orders and helps identify outstanding tasks.

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Before you start

Use the correct event and an account with permission for this workflow. Have the relevant order, files or event details ready. Control labels can vary with the active language and installed version.

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Step by step

Step 1

Sign in and open the correct event in your account.

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Step 2

Review orders and any outstanding payment actions.

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Step 3

Open the relevant order and check its amount, billing details and status.

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Step 4

Use an offered payment action to pay an outstanding order.

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Step 5

Review the status afterwards and keep the confirmation for your records.

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Check the result

Confirm that the requested change or action appears in the correct event, order or design. Keep relevant confirmations and avoid repeating an action until its result is clear.

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If something goes wrong

Not every team member has all administrative rights. Do not place a replacement order for an unclear payment status; have it checked first.

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PRACTICAL ANSWERS

Questions about this topic

What do I need before starting?

Use the correct event and an account with the required permissions. Have the relevant order, files or design details ready.

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What should I check afterwards?

Review the status afterwards and keep the confirmation for your records.

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What can I do if it does not work?

Not every team member has all administrative rights. Do not place a replacement order for an unclear payment status; have it checked first.

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A look inside the event workspace

Exhibitor dashboard

An example of the actual interface with sample data. Available features depend on your event and role.

Updated: 30 October 2026

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