TICKETING
Connect attendees and exhibitors
Be clear about whom you contact and which information you share. Use the communication options provided by the event.
Before you start
Use the correct event and an account with permission for this workflow. Have the relevant order, files or event details ready. Control labels can vary with the active language and installed version.
Step by step
Step 1
Open the participant or contact environment for the correct event.
Step 2
Find the exhibitor or participant you want to contact.
Step 3
Review the available contact action and any consent or shared fields.
Step 4
Send your message or use the offered contact route. Share only information needed for the meeting.
Step 5
Keep track of follow-up arrangements and respect the other participant’s preferences.
Check the result
Confirm that the requested change or action appears in the correct event, order or design. Keep relevant confirmations and avoid repeating an action until its result is clear.
If something goes wrong
The exact contact route depends on event configuration. Not every event uses the same attendee or lead features.
PRACTICAL ANSWERS
Questions about this topic
What do I need before starting?
Use the correct event and an account with the required permissions. Have the relevant order, files or design details ready.
What should I check afterwards?
Keep track of follow-up arrangements and respect the other participant’s preferences.
What can I do if it does not work?
The exact contact route depends on event configuration. Not every event uses the same attendee or lead features.
A look inside the event workspace
QR ticket check-in
An example of the actual interface with sample data. Available features depend on your event and role.